Jake’s Fan Mail

Thanks, I appreciate all the help. My long address is due to being in Iraq. Reading the magazines will relieve most of my stress.

Eureka.
I think the problem is solved. I am most appreciative. Thank you for your positive attitude. It makes working through these problems not quite so painful.

Many Thanks,

I am impressed by the personalized service… I will order all my magazines from Discount Press and I will tell my friends to. Thank you for being a real person behind the email!

I sure am impressed with the fast responding service dept. I told 2 friends so far, about your great “deals” and your user-friendly site. Looks good!

Again, Jake, thank you for your superior, professional handling of my request. You have my permission to forward my comments to your superior. I hope he doubles your salary. Prompt, satisfactory service is really rare these days, and I do appreciate your help!

Your company has the LOWEST subscription price I have seen in years.

Thanks, Jake you have been most helpful and responsive to me in the past few years.
I refer people to your renewal site often due to your customer service not to mention the good price as well.

Thanks for explaining what happened, and for answering so quickly. Looking forward to getting The Week and using your site in the future.

Cool! Thanks so much for your reply! Great customer service! That is why you all get my orders! Sent from my iPad.

Thanks so much for your super-fast response, Jake! We’re looking forward to receiving the magazines!

You guys are AWESOME!! Thanks 🙂

Thanks, Jake, for all the help. I submitted my order for Family Circle this evening.

Thank you for your quick response! I appreciate it!

Excellent!!! You are the best. I am so happy I found your service. Thanks ever so much.

Thank you, Jake. We will use DiscountPress for our next order. I wish “customer service.” was like yours everywhere! Enjoy your evening.

Besides having great prices for magazines, your customer service is unbeatable. Thank you again!!

Thank you! Thank you! Thank you! This is my first experience ordering from your company, and just want to say that your service department is awesome.

The delivery address you have noted below is the correct one. It has to be both as we don’t have a door to door mail delivery we have to pick it up hence the PO Box.
Thank you for all the trouble you have had to go through and your patience

Jake: Ya’ll are wonderful. Thank you for your very quick response.

What a breath of fresh air you are. Continue to enjoy your day and your life. It was MY great pleasure to have worked with you today. Thank you for your assistance on my behalf. Respectfully, David Today: No Shop Smart; Tomorrow: Shop Smart.

The address that you have is correct for him. Thank you for your help and the fact that you got back to me so quickly.

Thank you – it was that deliver to – drop down and pick a different address that I couldn’t get to – appreciate your helpfulness!

WOW, I thought someone may look into it and do what they could, but didn’t really expect a personal response, and certainly not the next day! I must agree with your statement “Number 1 in customer service”. Thank you!

Jake,
Thanks for taking the time on a Sunday to respond to my customer service needs.

Dear Jake,
Thank you for responding so quickly. Thank you!

Dear Jake,
Thank you for your prompt reply to this matter, and for your speed and honesty in resolving it.

Jake, Thank you soooo much – what wonderful service and the gift notice printed beautifully. Happy Holidays and thank you again for EXCELLENT service. Charlotte – a very satisfied customer.

THANK YOU FOR SWIFT, TIMELY, COMPLETE FEEDBACK AND EXCELLENT CUSTOMER SERVICE.

Well, it looks like Your timing is almost perfect, she will get her 1st issue on the 18th of July 2 days before her birthday. Yay!

Thank YOU, for your prompt attention to my question & your follow through with the completion on my order! I am very satisfied. Unusual but very admirable customer service. (And I could even understand every word you said – also unusual for customer service!)

Thank you for your quick responses. It is a novel concept, and I hope your example gets around!

I am glad that you confirmed by email. Thank you.

I love this site!

Great service. Thanks!!

This is a great way to buy magazines.