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See what my fans have to say!
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These are actual e-mails...
Thanks, I appreciate all the help. My long address is
due to being in Iraq. Reading the magazines will
relieve most of my stress.
-- LCpl M. Aguilera, USMC
Eureka.
I think the problem is solved. I am most appreciative. Thank you for your positive attitude. It makes working through these problems not quite so painful.
Many Thanks,
-- Janet from Charlotte, NC
i sure am impressed with fast responding service dept.
i told 2 friends so far, about your great "deals"
and your user friendly site. looks good
-- Hanz from West Palm Beach, Florida
I am impressed by the personalized service.... I will order all my magazines from Discount Press and I will tell my friends to. Thank you for being a real person behind the email!
-- Grace from
Twentynine Palms, CA
Thank you, Jake. We didn’t realize there are only 10 issues—not 12 annually. My granddaughters eagerly anticipate the arrival of each monthly edition and were disappointed when they didn’t receive one this month, but we noticed you sent out a combination June/July edition and now understand the situation. It’s just a testimonial to how much your magazine means to them. Thanks for your prompt response.
-- Barbara from Lake Hills, TX
Wow, you just saved me a LOT of money! Thanks!
-- David from Toledo, Ohio
Your company has the LOWEST subscription price I have seen in years.
-- F. James from Santa Monica, California
Jake,
Thank you soooo much - what wonderful service and the gift notice printed beautifuly.
Happy Holidays and thank you again for EXCELLENT service.
Charlotte - a very satisfied customer
-- Charlotte from North Bellmore, NY
I certainly will visit next time the opportunity arises. Being treated
so well means a lot; great business practice that has been all but
forgotten. I'll certainly send anyone I can your way, as well. Many thanks.
-- Thomas from Seattle, Washington
Thank you for your quick responses. It is a novel concept, and I hope
your example gets around!
-- Kris
I am glad that you confirmed by email. Thank you.
-- S. d'Allance from Monterey Park, Californi
Dear Jake,
Thank you for your prompt reply to this matter, and for your speed
and honesty in resolving it.
-- Keith from Phoenix, Arizona
Dear Jake,
Thank you for responding so quickly. Thank you!
-- Carla from San Francisco, California
Jake,
Thanks for taking the time on a Sunday to respond to my customer service needs.
-- Ruben from Texas
WOW, I thought someone may look into it and do what they could, but didn't really expect a personal response, and certainly not the next day!
I must agree with your statement "Number 1 in customer service". Thank you!
-- Thomas From Zeeland, Michicgan
Thank you – it was that deliver to – drop down and pick a different address that I couldn’t get to – appreciate your helpfulness!
-- Cindy From Florence, Kentucky
The address that you have is correct for him. Thank you for your help and the fact that you got back to me so quickly.
-- Alston Jackson Co. NC District Atty Office
I apologize if my recent email sounded terse. I miss Newsweek and want to see what is happening on a national level as the presidential candidates jockey for position. Thank you again for your swift action on my behalf.
-- Linda from Scranton, PA
Jake:
Ya’ll are wonderful
Thank you for your very quick response.
-- Elaine from Arlington, Texas
Hello. I want to thank you as I finally received my Newsweek. I am very appreciative of your efforts on my behalf.
The intial mixup was patially my fault as when I moved to Philadelphia I sent my remaining subscription to my brother in Alexandria, Virginia. So, this is where the confusion came in as I was a long time subscriber to Newsweek and when I ordered it, Newsweek probably searched my records and sent to Alexandria.
Okay so thanks again and your customer service is superb !
Sincerely,
-- Linda from Scranton, Pennsylvania
In my endless effort to provide you with the best service on the internet,
I invite you to
send me your suggestions and comments.
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